Summary of Qualifications

∗ Independent consultant for individual and small business technology.
∗ 15+ years of professional Information Technology support, consulting, and engineering experience.
∗ 9+ years of experience in Higher Education at an elite liberal arts college, both on the front lines of person-to-person service support, and as an administrator working on building academic technology systems and processes.
∗ Developed and lead workshops for faculty and students in scientific software, emerging technologies, and supercomputing resources.
∗ 5+ years of learning and experience in Real Estate investing, cash flow and deal analysis, property rehab and management, creative financing, and small business management.
∗ Educational background in Scientific Method and principles, critical thinking, and learning to learn.

Professional Experience

Vassar College
Academic Computing Consultant for the Sciences // Poughkeepsie, NY February 2016-Current
∗ Collaborated with faculty across the sciences to achieve technology-focused pedagogical successes in the classroom.
∗ Spearheaded the creation of a High-Performance Computing group on campus, collaborating with faculty members to secure funding and build a new super-computing cluster, adding Graphics Processing Unit (GPU) compute resources for the first time to pursue teaching and research in the field of Machine Learning and Artificial Intelligence.
∗ Steered strategic vision in the IT organization toward a robust and financially sustainable High-Performance Computing infrastructure goal.
∗ Deployed cloud-based application server solutions with Amazon Web Services and Citrix XenApp for use in classroom and research environments.
∗ Supervised and supported the “Laybourne Visualization Laboratory” containing 29 high-powered workstations and an extensive suite of scientific and creative applications.
∗ Co-Author on two publications in peer-reviewed Chemistry journals. Delivered High-Performance Computing infrastructure and support for both studies.

Chris Gahn: Technology Services
Owner // Poughkeepsie, NY May 2004-Current
∗ Diagnosed and solved thousands of unique technology-related problems for 150+ clients.
∗ Maintained network & server infrastructure for small business clients.
∗ Delivered data recovery and hardware repair/upgrade services.
∗ Implemented and expanded data security best practices to meet the unique needs of clients.

Northeast Residential Solutions, LLC
Owner // Poughkeepsie, NY July 2011-Current
∗ Identified and performed in-depth financial analysis on 100+ prospective residential rental real estate deals.
∗ Cultivated relationships with and obtained commercial lending from local banking institutions.
∗ Managed 9 cash flowing rental units across 3 properties.
∗ Managed construction and remodeling projects from city permitting through sub-contracting to completion.
∗ Minimized risk through a variety of mitigation strategies including de-levering, maintaining adequate reserves, and value-adding improvements.

Vassar College
IT Specialist // Poughkeepsie, NY December 2010-February 2016
∗ Provided faculty, students, and administrators with advanced IT troubleshooting, support, and training, while maintaining a high level of customer service.
∗ Supervised and scheduled student employees.
∗ Accelerated adoption of Project and Change Management best practices to maximize efficiency and to ensure improved project governance.
∗ Handled or directed technology help tickets from every constituent at the college.
∗ Trained clients in a variety of software technologies for academic and enterprise environments.

SUNY New Paltz.
IT Helpdesk Assistant // New Paltz NY, September 2006-May 2010

∗ Performed troubleshooting and support for walk-in customers.
∗ Operated a campus helpdesk call center for general technology questions and assistance.
∗ Participated in the planning and deployment of public computer labs in academic buildings.
∗ Provided training to students on a variety of computing resources available on campus.